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Director of User Growth

Hi there. We’re Bumped. A tech company on a mission to build meaningful relationships between companies and their customers by turning shoppers into shareholders. Along the way, we make the (traditional, sometimes stodgy) stock market more approachable and understandable. You may know us best for our consumer app that allows people to spend with thousands of brands and get rewarded in fractional shares of stock.

We spent the last two years piloting the Bumped app — understanding the impact of stock rewards on consumer behavior, integrating nearly 1,000 brands into the app, and launching the new, ready-to-scale Bumped 1.0. Now, we’re looking for a Director of User Growth to scale Bumped and bring stock rewards to as many people as possible.

This role is the first of its kind in our startup, and requires equal parts strategy and execution. The Director of User Growth will lead end to end planning, strategy, budgeting and goal-setting for user acquisition on mobile and web, launching and managing user acquisition channels at scale. We’re looking for someone who loves scaling new and old channels and crunching data as much as we do.

The Role

  • Lead strategy and execution for all growth marketing efforts — for both our mobile app and key Enterprise B2B programs
  • Own the growth funnel from awareness, through user acquisition, to engagement and retention
  • Refine and expand the channel strategy across all mediums: SEO, SEM, display, social, content, affiliates
  • Build, track and improve key metric dashboards to measure marketing success including A/B testing
  • Seek out, test, and scale new channels - be creative and curious about where our users may be, and how we can connect with them
  • Collaborate with our in-house creative team to develop new ads and campaign design that map to strategy and insight
  • Provide expertise, guidance, and strategy for scaling key Enterprise solutions (our brand and bank partnerships)
  • Empathize with and understand what challenges and motivates consumers, especially when it comes to increasing access to the stock market and managing personal finances

Experience & Skills

Humility is our #1 job requirement. We hope that candidates will bring the following competencies and expertise, not their ego.

  • 6+ years of experience managing the customer acquisition function at a high-growth brand
  • Proven track record of building profitable marketing campaigns with a strong portfolio of innovative examples you can reference across multiple channels including, but not limited to paid search, programmatic display, video, paid social, affiliate, email, content-native, influencers, or podcasts
  • Prior experience in handling a large ad spend budget
  • Experience analyzing business and marketing metrics and arriving at actionable recommendations
  • Experience at a retail, marketplace, ecommerce, or fintech organization a plus
  • Desire to build and lead a team and develop exceptionally talented individuals, over time manage in-house and external agencies
  • Must have experience solving multi-channel and cross-device attribution
  • Must have knowledge of modern marketing technologies
  • Experience using analytical and BI tools (such as Adobe Analytics/Omniture, Google Analytics, Tableau, Domo) or other data visualization tools to help make data driven decisions and inform on strategy

To Apply

Send your resume and a cover letter to [email protected]

How we work

  • Own it

    Leaders own results—whether things go right or wrong. We hold ourselves and each other accountable, we learn from our mistakes, we don’t point fingers.

  • Get the big picture

    Always seek to understand what’s happening beneath the surface—from how we make company decisions to how your team prioritizes projects.

  • Assess your alignment

    Make sure everything you do—on an org, team, or project-level—is aligned with our overarching company goals and values.

  • Be advanced humans

    We value diversity, inclusivity, and humility. We’re working hard to do something big, and we never lose sight of ethics and respect for all.

Contact us

Are you a financial institution or brand interested in working with Bumped to make your customers owners? Get in touch below!

Bumped app

  • The Bumped App
  • Why fractional stock rewards
  • How it works
  • Get stock online
  • In-Store shopping
  • FAQ
  • Support center
Download in the Apple StoreDownload in the Google Play Store

Security questions or concerns? Reach out to [email protected]

© 2020 Bumped Inc. All rights reserved. Use the following links to access Bumped Financial LLC's Privacy Policy, Terms of Use, Customer Agreement, and other Legal Disclosures.

The Bumped app and website are operated by Bumped, Inc. Brokerage services are provided by Bumped Financial LLC, member FINRA ↗/SIPC ↗. More about Bumped Financial LLC on FINRA’s FINRA BrokerCheck website ↗

Investing in securities involves risk, including possible loss of principal: Not FDIC Insured • No Bank Guarantee • May Lose Value. Past performance is not a guarantee of future results. Nothing on this site should be construed as an offer to purchase or sell securities.

Any market, economic and / or performance data shown is for hypothetical and illustrative purposes only. Data does not represent actual results.  Participation is only for investors who understand and agree to the risks inherent in their Bumped Accounts. Only qualifying purchases made according to the terms and conditions are eligible for stock rewards. Bumped does not charge brokerage fees. Bumped reserves the right to restrict or revoke any and all offers at any time.

Investors receive shares of ETFs as rewards. Investors should consider their investment objectives, risks, carefully before investing. This and other information are found in the fund prospectus. Please read the prospectus carefully before you choose to invest.

Rewards are accrued for investment after qualifying purchases, but may be reversed if the qualifying transaction is later reversed. Bumped does not assume the risk of market movements for returned items or disqualified transactions. 

Bumped Inc., its subsidiaries, agents, and employees expressly disclaim any responsibility for and do not maintain, control, recommend, or endorse third-party sites, organizations, products, or services, and make no representation as to the completeness, suitability, or quality thereof.

A few notes on fractional shares: they’re typically not transferable between brokerage firms. If you want to transfer your Bumped account, you may have to sell your fractional shares first. Fractional shares can’t be put into certificate form or physically mailed, nor do they have voting rights.